{"id":22572,"date":"2024-11-27T11:01:49","date_gmt":"2024-11-27T10:01:49","guid":{"rendered":"https:\/\/labinterior.de\/datenschutzbestimmungen-2\/"},"modified":"2026-10-05T14:10:28","modified_gmt":"2026-10-05T12:10:28","slug":"datenschutzbestimmungen-2","status":"publish","type":"page","link":"https:\/\/labinterior.de\/en\/datenschutzbestimmungen-2\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22572\" class=\"elementor elementor-22572 elementor-22560\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-433834a5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"433834a5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-539bd9ba\" data-id=\"539bd9ba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ab88bb elementor-widget elementor-widget-html\" data-id=\"0ab88bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n.lbi-agb h2{font-size:1.5em;margin:30px 0 10px;}\n.lbi-agb p{margin:0 0 10px;}\n.lbi-agb .lbi-sub{padding-left:20px;}\n.lbi-agb .lbi-intro{font-size:1.1em;margin-bottom:4px;}\n.lbi-agb .lbi-stand{font-style:italic;margin-bottom:20px;}\n.lbi-agb .lbi-num{color:var(--e-global-color-accent,#ff7d44);font-weight:700;}\n<\/style>\n<div class=\"lbi-agb\">\n<p class=\"lbi-intro\"><strong>of LAB INTERIOR GmbH for Deliveries and Installation Services<\/strong><\/p>\n<p class=\"lbi-stand\">Version: September 2026<\/p>\n<h2>\u00a7 1 Scope and Definitions<\/h2>\n<p><strong class=\"lbi-num\">1.1<\/strong> These General Terms and Conditions (hereinafter the \u201cTerms\u201d) apply to all quotations, deliveries and services of LAB INTERIOR GmbH (hereinafter \u201cLBI\u201d) to its customers. They also apply to all future transactions with the same customer without LBI being required to refer to them again.<\/p>\n<p><strong class=\"lbi-num\">1.2<\/strong> LBI supplies goods and provides services exclusively to entrepreneurs within the meaning of \u00a7 14 BGB, legal entities under public law and special funds under public law (hereinafter the \u201cCustomer\u201d). Contracts are not concluded with consumers within the meaning of \u00a7 13 BGB.<\/p>\n<p><strong class=\"lbi-num\">1.3<\/strong> In these Terms, the following terms have the meanings set out below:<\/p>\n<div class=\"lbi-sub\">\n<p>a) \u201cGoods\u201d means the furniture, equipment and other items specified in the Quotation or Order Confirmation.<\/p>\n<p>b) \u201cServices\u201d means planning, delivery, assembly, installation, functional testing and all other services contractually owed by LBI.<\/p>\n<p>c) \u201cQuotation\u201d means any non-binding description of Goods and Services, any cost estimate and any similar document issued by LBI.<\/p>\n<p>d) \u201cOrder\u201d means the Customer\u2019s binding offer to LBI to enter into a contract.<\/p>\n<p>e) \u201cOrder Confirmation\u201d means LBI\u2019s acceptance of the Order in Text Form.<\/p>\n<p>f) \u201cText Form\u201d means text form within the meaning of \u00a7 126b BGB, in particular by letter or electronic message.<\/p>\n<\/div>\n<p><strong class=\"lbi-num\">1.4<\/strong> Any conflicting or deviating terms and conditions and contract templates of the Customer shall not form part of the contract, even if LBI does not expressly object to them. This also applies if LBI makes delivery or provides services without reservation while aware of the Customer\u2019s terms and conditions.<\/p>\n<p><strong class=\"lbi-num\">1.5<\/strong> Individual agreements in a particular case shall take precedence over these Terms (\u00a7 305b BGB). A written contract or LBI\u2019s confirmation in Text Form shall be authoritative as to the content of such agreements. To the extent an individual agreement does not address a matter, these Terms shall apply in addition.<\/p>\n<p><strong class=\"lbi-num\">1.6<\/strong> Legally relevant declarations and notices made by the Customer to LBI after conclusion of the contract (in particular, notices setting deadlines, notices of defects, declarations of withdrawal and notices of termination) must be made in Text Form.<\/p>\n<p><strong class=\"lbi-num\">1.7<\/strong> The Terms may be inspected at LBI\u2019s business premises and accessed at <a href=\"https:\/\/labinterior.de\" target=\"_blank\">www.labinterior.de<\/a>. LBI shall provide them to the Customer upon request.<\/p>\n<h2>\u00a7 2 Intellectual Property and Confidentiality<\/h2>\n<p><strong class=\"lbi-num\">2.1<\/strong> LBI retains title to, and all copyrights and other intellectual property rights in, drawings, designs, plans, calculations, software, samples, cost estimates and other documents (hereinafter \u201cDocuments\u201d). By ordering Goods or Services, the Customer acquires no rights in the Documents unless expressly agreed otherwise. The Customer is granted only a non-exclusive, non-transferable right to use the Documents for the contractually intended purpose at the Place of Performance.<\/p>\n<p><strong class=\"lbi-num\">2.2<\/strong> The disclosure, reproduction or other making available of Documents to third parties, and their use to reproduce the Goods or for third-party quotations, is prohibited without LBI\u2019s prior consent in Text Form. If no contract is concluded, the Customer shall promptly return or delete the Documents upon request.<\/p>\n<p><strong class=\"lbi-num\">2.3<\/strong> The Customer warrants that the documents, specifications and materials it provides are free of third-party rights and that their use by LBI does not infringe third-party intellectual property rights. The Customer shall indemnify LBI against third-party claims arising from such infringement to the extent the Customer is responsible for it.<\/p>\n<p><strong class=\"lbi-num\">2.4<\/strong> Each party shall treat as confidential all non-public business and technical information of the other party that becomes known to it in connection with the contract and shall use such information solely for performance of the contract.<\/p>\n<h2>\u00a7 3 Customer\u2019s Duties and Cooperation<\/h2>\n<p><strong class=\"lbi-num\">3.1<\/strong> Before the Services commence, the Customer shall appoint a representative authorised to make binding decisions and approve drawings on its behalf and to ensure cooperation with LBI\u2019s management and employees.<\/p>\n<p><strong class=\"lbi-num\">3.2<\/strong> The Customer shall provide LBI, in a timely, complete and accurate manner, with all information, documents and technical drawings required for planning and performance. These include, in particular, construction drawings, dimensions, connection points and utility supplies, the load-bearing capacity of floors and walls, the intended conditions of use (in particular chemicals, hazardous substances, loads and temperatures), and all statutory, regulatory and operational provisions and requirements relevant to proper performance, including safety, hygiene and access rules at the Place of Performance. Requirements that may affect the price must be disclosed before the Quotation is submitted. Requirements disclosed later shall entitle LBI to reasonable additional remuneration.<\/p>\n<p><strong class=\"lbi-num\">3.3<\/strong> The Customer is responsible for the accuracy and completeness of the order details, specification of Services and specification of Goods. LBI is obliged to verify the accuracy of such information only to the extent errors are manifestly apparent to LBI.<\/p>\n<p><strong class=\"lbi-num\">3.4<\/strong> Before placing the Order, the Customer shall inform LBI of the transport routes and access options to the Place of Performance that are to be used during delivery and assembly, in particular whether a lift is available. The Customer shall bear additional costs arising from assembly without a lift or with restricted access if LBI was not informed thereof before submitting the Quotation.<\/p>\n<p><strong class=\"lbi-num\">3.5<\/strong> Unless expressly agreed otherwise, preparatory works at the site shall be carried out by the Customer in due time, at its own cost and risk.<\/p>\n<p><strong class=\"lbi-num\">3.6<\/strong> The Customer shall cooperate with LBI in all matters relating to the Services and the contractual relationship and shall perform its cooperation duties in due time. LBI\u2019s statutory rights in the event of failure to cooperate (in particular under \u00a7\u00a7 642 and 643 BGB) remain unaffected.<\/p>\n<h2>\u00a7 4 Quotation, Conclusion of Contract, Planning and Drawings<\/h2>\n<p><strong class=\"lbi-num\">4.1<\/strong> LBI\u2019s Quotations are subject to change and non-binding. LBI may amend Quotations until the Order Confirmation is issued.<\/p>\n<p><strong class=\"lbi-num\">4.2<\/strong> By submitting its Order in Text Form, the Customer makes a binding offer to enter into a contract. The Customer shall be bound by its Order for four weeks from receipt by LBI. Any extension of this period, for example for extensive projects with a longer planning phase, requires the Customer\u2019s consent in Text Form.<\/p>\n<p><strong class=\"lbi-num\">4.3<\/strong> The contract is concluded only upon LBI\u2019s Order Confirmation in Text Form. LBI shall issue the Order Confirmation once all relevant details and the project configuration have been finally determined and approved by both parties. These include the final arrangement of furniture and equipment, dimensions, material specifications and colour specifications, the positions of connections and installations, and all special installation requirements or site conditions. The Customer has no entitlement to conclusion of the contract.<\/p>\n<p><strong class=\"lbi-num\">4.4<\/strong> LBI shall submit the drawings to the Customer for approval. Within five working days after receipt, the Customer shall confirm the drawings as final in Text Form or notify LBI of its requested changes. For larger or more complex orders, the Customer may request an extension of this period. Drawings shall be deemed approved once the Customer has confirmed them as final.<\/p>\n<p><strong class=\"lbi-num\">4.5<\/strong> If the Customer requests changes, LBI shall revise the drawings and resubmit them for approval. From the second revision initiated by the Customer, LBI is entitled to invoice the resulting work at the rates stated in the Quotation or otherwise customary. If, for reasons for which LBI is not responsible, no contract for the planned deliveries or Services is concluded despite planning or drawing services initiated by the Customer, LBI may, at its option, charge for the planning and drawing services provided up to that point either a flat-rate expense charge of EUR 7,500.00 or the actual time spent at the remuneration rates communicated to the Customer before the Services commenced. Upon request, LBI shall provide a transparent record of the invoiced time. Where the flat-rate expense charge is invoiced, the Customer may prove that no chargeable expense, or a substantially lower chargeable expense, was incurred; in that event, only the lower amount proven shall be payable. The foregoing provisions do not apply to the extent the planning or drawing services were expressly agreed to be provided free of charge.<\/p>\n<p><strong class=\"lbi-num\">4.6<\/strong> If the Customer does not provide LBI with the required technical drawings and information before or during the ordering process, the preparation time for the drawings, and consequently the delivery period, shall be extended accordingly.<\/p>\n<p><strong class=\"lbi-num\">4.7<\/strong> LBI is entitled to make changes to the execution and design of the Goods if required for production reasons or if they constitute technical progress and are reasonable for the Customer, taking LBI\u2019s interests into account, in particular because function, quality, dimensions and the contractually agreed condition are not impaired. The agreed price remains unchanged.<\/p>\n<h2>\u00a7 5 Suitability of Goods and Services<\/h2>\n<p><strong class=\"lbi-num\">5.1<\/strong> The Customer shall determine on its own responsibility whether the Goods and Services are suitable for its intended purpose and comply with the statutory, regulatory and professional requirements applicable to it.<\/p>\n<p><strong class=\"lbi-num\">5.2<\/strong> LBI owes suitability for a particular purpose or a particular condition only if expressly agreed in the Quotation, specification of Services or Order Confirmation, or confirmed by LBI in Text Form, and if the Customer has fully disclosed the conditions of use pursuant to Clause 3.2.<\/p>\n<p><strong class=\"lbi-num\">5.3<\/strong> LBI\u2019s statutory duties to provide information and LBI\u2019s liability for incorrect advice remain unaffected.<\/p>\n<h2>\u00a7 6 Prices and Price Adjustment<\/h2>\n<p><strong class=\"lbi-num\">6.1<\/strong> All prices are stated in euros and, unless expressly designated as gross prices, are exclusive of statutory value added tax. Packaging, transport, insurance, assembly, customs duties and charges are included in the price only if expressly stated in the Quotation.<\/p>\n<p><strong class=\"lbi-num\">6.2<\/strong> For deliveries to other countries, the Customer shall provide LBI with its valid VAT identification number and all evidence required for tax exemption. If the requirements for a tax-exempt delivery are not met for reasons for which the Customer is responsible, the Customer shall bear any VAT subsequently incurred and any other taxes and charges.<\/p>\n<p><strong class=\"lbi-num\">6.3<\/strong> Services that could not be taken into account when determining the price or that arise from circumstances within the Customer\u2019s sphere of responsibility (in particular requested changes, unforeseen delays and waiting times, and differing site conditions) shall be remunerated additionally on the basis of the actual labour and materials expended. Upon request, LBI shall provide a transparent record of the additional expense. Further statutory claims remain unaffected.<\/p>\n<p><strong class=\"lbi-num\">6.4<\/strong> The agreed prices are fixed prices. However, if more than four months elapse between conclusion of the contract and the agreed delivery date or commencement of assembly, LBI is entitled to adjust the price to reflect cost increases arising after conclusion of the contract for which LBI is not responsible, to the following extent:<\/p>\n<div class=\"lbi-sub\">\n<p>a) For material costs, if the relevant producer price index of the German Federal Statistical Office (Destatis) for the relevant product group has increased by more than 2% compared with the level at conclusion of the contract. The adjustment shall equal the proven additional costs attributable to the affected item.<\/p>\n<p>b) For labour costs, in the amount of proven additional costs resulting from statutory or collectively agreed wage increases.<\/p>\n<p>c) For energy, raw-material and freight costs, and in the event of legislative changes, official orders or new taxes and charges, in the amount of the proven additional costs.<\/p>\n<\/div>\n<p><strong class=\"lbi-num\">6.5<\/strong> If the costs specified in Clause 6.4 decrease after conclusion of the contract, LBI is obliged to pass the cost reduction on to the Customer in the same manner. LBI shall notify the Customer of each price adjustment in Text Form and disclose the basis of calculation.<\/p>\n<p><strong class=\"lbi-num\">6.6<\/strong> If a price adjustment under Clause 6.4 increases the total price by more than 20%, the Customer may withdraw from the contract within two weeks after receipt of the notice, provided LBI has not yet commenced manufacture of the affected Goods.<\/p>\n<h2>\u00a7 7 Payment<\/h2>\n<p><strong class=\"lbi-num\">7.1<\/strong> All payments, including advance and instalment payments, shall be made in the agreed amount and on the agreed dates. Unless otherwise agreed, invoices are due for payment without deduction within 14 days of the invoice date. LBI is entitled to demand instalment payments in accordance with \u00a7 632a BGB.<\/p>\n<p><strong class=\"lbi-num\">7.2<\/strong> In the event of late payment, the Customer owes default interest at the statutory rate (\u00a7 288 para. 2 BGB) and the statutory default lump sum under \u00a7 288 para. 5 BGB. The right to claim further loss caused by default is reserved.<\/p>\n<p><strong class=\"lbi-num\">7.3<\/strong> Prices stated in a particular currency shall be paid in full in that currency to the specified bank account. Exchange-rate fluctuations and bank charges, including international payment charges, shall be borne by the Customer; LBI must receive the invoiced amount without deduction. The Customer shall bear additional transfer charges arising from incorrect account details provided by it.<\/p>\n<p><strong class=\"lbi-num\">7.4<\/strong> The Customer may set off only counterclaims that are undisputed, finally adjudicated or ready for adjudication.<\/p>\n<p><strong class=\"lbi-num\">7.5<\/strong> The Customer may exercise a right of retention only in respect of claims arising from the same contractual relationship. Following due notice of defects (\u00a7 15), the Customer may withhold payment because of defects only in reasonable proportion to the defect, generally up to no more than twice the anticipated cost of remedying the defect (\u00a7 320 para. 2, \u00a7 641 para. 3 BGB).<\/p>\n<p><strong class=\"lbi-num\">7.6<\/strong> LBI\u2019s right to demand security under \u00a7 650f BGB and its rights under \u00a7 321 BGB remain unaffected.<\/p>\n<h2>\u00a7 8 Retention of Title<\/h2>\n<p><strong class=\"lbi-num\">8.1<\/strong> The delivered Goods remain LBI\u2019s property until all claims under the relevant contract have been paid in full (Reserved Goods). In an ongoing business relationship, retention of title applies until all LBI claims arising from that business relationship have been settled.<\/p>\n<p><strong class=\"lbi-num\">8.2<\/strong> The Customer shall handle the Reserved Goods with care and insure them at its own expense against customary risks, in particular fire, water damage and theft.<\/p>\n<p><strong class=\"lbi-num\">8.3<\/strong> In the event of attachment or other third-party access to the Reserved Goods, the Customer shall notify LBI promptly in Text Form and inform the third party of LBI\u2019s ownership. The Customer shall bear the costs of intervention to the extent they cannot be recovered from the third party.<\/p>\n<p><strong class=\"lbi-num\">8.4<\/strong> The Customer may resell the Reserved Goods in the ordinary course of business or incorporate them into a building or real property. By way of security, the Customer hereby assigns to LBI all resulting claims against third parties up to the invoice value of the Reserved Goods (including VAT); LBI accepts the assignment. The Customer remains authorised to collect the claims. If the Customer defaults in payment or suspends payments, LBI may revoke the collection authorisation and require the Customer to disclose the assignment and provide LBI with the information and documents required for collection.<\/p>\n<p><strong class=\"lbi-num\">8.5<\/strong> If the Reserved Goods are processed or combined with other items, this shall be done for LBI as manufacturer. LBI shall acquire co-ownership of the new item in the ratio of the invoice value of the Reserved Goods to the value of the other items.<\/p>\n<p><strong class=\"lbi-num\">8.6<\/strong> If the Customer acts in breach of contract, in particular by defaulting in payment, LBI is entitled to withdraw from the contract after an appropriate grace period has expired without remedy and may demand surrender of the Reserved Goods. For this purpose, the Customer shall permit LBI access to the Goods.<\/p>\n<p><strong class=\"lbi-num\">8.7<\/strong> If the realisable value of the security exceeds the secured claims by more than 10%, LBI shall, at the Customer\u2019s request, release security of its choice.<\/p>\n<p><strong class=\"lbi-num\">8.8<\/strong> If the law at the destination requires special conditions for retention of title to be effective, the Customer shall, at LBI\u2019s request, cooperate in satisfying those conditions and provide equivalent security.<\/p>\n<h2>\u00a7 9 Delivery, Transport, Passing of Risk and Default in Acceptance<\/h2>\n<p><strong class=\"lbi-num\">9.1<\/strong> Deliveries shall be made under the Incoterms rule specified in the Quotation, in the Incoterms 2020 version. If no rule is specified, delivery shall be DAP (Incoterms 2020) to the agreed delivery location. The Incoterms govern neither transfer of title nor assembly services.<\/p>\n<p><strong class=\"lbi-num\">9.2<\/strong> For delivery to the Place of Performance, the risk of accidental loss of and accidental damage to the Goods passes to the Customer upon delivery to the Customer, even if assembly remains outstanding. The Customer shall ensure secure, lockable storage of the delivered Goods until assembly.<\/p>\n<p><strong class=\"lbi-num\">9.3<\/strong> If the Quotation provides for delivery to the construction site, the unloading point must be freely accessible. All transport routes and facilities must be suitable for trucks and other appropriate means of transport. Heavy or bulky goods must be capable of being transported without obstruction or disruption. Waiting times for which the Customer is responsible shall be charged on a time-and-expense basis.<\/p>\n<p><strong class=\"lbi-num\">9.4<\/strong> Unless otherwise stated in the Quotation, lifts, doors and corridors must have the following minimum dimensions: lift cars 2.5 m deep, 1.5 m wide and 2.0 m high; corridors and access routes 1.5 m wide and 2.0 m high; door openings 1.0 m wide and 2.0 m high. LBI must be notified in advance of any deviations. The Customer shall bear any resulting additional costs. If the Customer fails to comply with these specifications and nevertheless insists that delivery or assembly continue, it shall bear all resulting additional costs.<\/p>\n<p><strong class=\"lbi-num\">9.5<\/strong> If, for reasons for which the Customer is responsible (in particular refusal of acceptance or late readiness to accept), LBI cannot deliver or assemble the Goods as agreed, LBI is entitled to store the Goods at the Customer\u2019s cost and risk. Storage costs shall be charged at a flat rate of EUR 6.00 per m\u00b2 of occupied storage space per week. The Customer may prove lower costs and LBI may prove higher costs. LBI\u2019s further statutory claims (in particular under \u00a7\u00a7 304 and 642 BGB) remain unaffected.<\/p>\n<p><strong class=\"lbi-num\">9.6<\/strong> If delivery or performance is delayed by more than one month for reasons for which the Customer is responsible, LBI is entitled to issue an instalment invoice for the value of the Goods manufactured, procured or stored up to that time and the Services already provided, but not exceeding 50% of the order value.<\/p>\n<p><strong class=\"lbi-num\">9.7<\/strong> Partial deliveries and partial performance are permitted to the extent reasonable for the Customer. Each partial delivery may be invoiced separately.<\/p>\n<h2>\u00a7 10 Place of Performance and Assembly<\/h2>\n<p><strong class=\"lbi-num\">10.1<\/strong> The premises in which assembly is to take place must be structurally and technically complete. The Place of Performance must be ready for assembly, meaning clean, dry, secure and heated, and connected to a suitable power supply and the agreed utility connections. Floors, walls and ceilings must be complete and have sufficient load-bearing capacity.<\/p>\n<p><strong class=\"lbi-num\">10.2<\/strong> The Customer shall prepare the Place of Performance in accordance with LBI\u2019s specifications.<\/p>\n<p><strong class=\"lbi-num\">10.3<\/strong> If the Place of Performance is not ready for assembly, LBI shall notify the Customer of its concerns. If the Customer nevertheless insists that assembly continue, it must issue an instruction to that effect in Text Form. LBI shall then not be liable for damage to the Goods attributable to the lack of readiness for assembly (in particular due to moisture, dust, construction work or inadequate temperatures). The Customer shall bear the additional costs. In all other respects, liability is governed by \u00a7 16.<\/p>\n<p><strong class=\"lbi-num\">10.4<\/strong> LBI shall inform the Customer of risks apparent to LBI that arise from the condition of the Place of Performance or from work previously performed by other contractors and affect performance of the Services.<\/p>\n<p><strong class=\"lbi-num\">10.5<\/strong> Adjacent, lockable temporary storage rooms directly connected to the Place of Performance, and electricity for assembly, shall be provided to LBI free of charge. LBI and its agents shall be granted unobstructed access to the Place of Performance during customary working hours.<\/p>\n<p><strong class=\"lbi-num\">10.6<\/strong> The Customer shall obtain in due time all official permits, approvals and operating licences required at the Place of Performance, unless they form part of LBI\u2019s Services.<\/p>\n<h2>\u00a7 11 Additional Services and Changes<\/h2>\n<p><strong class=\"lbi-num\">11.1<\/strong> The Customer may not require LBI\u2019s employees to provide services that do not form part of the contract. Additional services and requests for changes or extensions shall be performed only after being commissioned in Text Form and confirmed by LBI, and shall be remunerated on a time-and-expense basis or under a variation quotation. They may reasonably extend the agreed deadlines. The Customer shall bear the additional costs incurred by LBI as a result of changes made after final approval of the drawings. \u00a7\u00a7 650b and 650c BGB remain unaffected to the extent the contract is a construction contract.<\/p>\n<p><strong class=\"lbi-num\">11.2<\/strong> If LBI provides services outside the contractual scope at the Customer\u2019s express request, these Terms apply accordingly.<\/p>\n<h2>\u00a7 12 Deadlines, Delays and Force Majeure<\/h2>\n<p><strong class=\"lbi-num\">12.1<\/strong> Periods for delivery and performance are calculated in calendar days unless working days or weeks are specified. They are binding only if LBI has expressly designated them as binding in Text Form. Other dates are estimates.<\/p>\n<p><strong class=\"lbi-num\">12.2<\/strong> The delivery period begins on the date of final approval of the drawings, but not before the contract has been concluded, all technical details have been clarified and any agreed advance payment has been received.<\/p>\n<p><strong class=\"lbi-num\">12.3<\/strong> Compliance with deadlines requires the Customer\u2019s timely performance of its cooperation duties. The schedule includes in particular:<\/p>\n<div class=\"lbi-sub\">\n<p>a) timely approval of the drawings and timely confirmation by the Customer in Text Form of the commencement of assembly,<\/p>\n<p>b) continuous performance without interruption due to circumstances beyond LBI\u2019s control.<\/p>\n<\/div>\n<p><strong class=\"lbi-num\">12.4<\/strong> If the Customer does not perform its cooperation duties in due time, the deadlines shall be extended by the duration of the delay plus a reasonable start-up period. LBI\u2019s rights under \u00a7\u00a7 304 and 642 BGB remain unaffected.<\/p>\n<p><strong class=\"lbi-num\">12.5<\/strong> Delivery periods are subject to LBI being supplied correctly and on time by its suppliers, provided LBI has entered into a corresponding covering transaction with the supplier and is not responsible for the failure to supply. If supply is delayed or impossible, LBI shall promptly inform the Customer and state a new estimated date. If the Goods do not become available within a reasonable period, LBI is entitled to withdraw from the contract and shall promptly refund payments already made.<\/p>\n<p><strong class=\"lbi-num\">12.6<\/strong> Force majeure and comparable events that materially impede or render impossible LBI\u2019s performance shall extend the deadlines by the duration of the impediment plus a reasonable start-up period. These include, in particular, natural events, pandemics, war, terrorism, official measures, embargoes and export restrictions, strikes, energy and raw-material shortages, transport disruptions and disruptions affecting suppliers that LBI could not avert despite exercising due care. LBI shall promptly inform the Customer. If the impediment lasts longer than three months, either party may withdraw from the unperformed part of the contract. Services already provided shall be remunerated.<\/p>\n<p><strong class=\"lbi-num\">12.7<\/strong> The Customer\u2019s rights in the event of delay are governed by statutory provisions; withdrawal and damages in lieu of performance require that a reasonable grace period be set. Damages are governed by \u00a7 16.<\/p>\n<h2>\u00a7 13 Safety at the Place of Performance<\/h2>\n<p><strong class=\"lbi-num\">13.1<\/strong> The Customer is responsible for safety at the Place of Performance and compliance with the safety and access rules applicable there. Before work commences, it shall instruct LBI\u2019s employees regarding local hazards, in particular hazards arising from chemicals, biological agents, radiation, utility systems and construction-site traffic, and regarding escape and rescue routes. LBI shall require its employees to comply with the rules communicated.<\/p>\n<p><strong class=\"lbi-num\">13.2<\/strong> Before work commences, the Customer shall inform LBI of contamination and hazardous substances (for example when dismantling or converting existing laboratory facilities) and provide any required clearances or declarations of safety. If these are not provided, LBI may refuse to perform the work until they are submitted. Resulting delays and additional costs shall be borne by the Customer.<\/p>\n<p><strong class=\"lbi-num\">13.3<\/strong> LBI\u2019s statutory duties as employer towards its employees remain unaffected.<\/p>\n<h2>\u00a7 14 Acceptance and Functional Testing<\/h2>\n<p><strong class=\"lbi-num\">14.1<\/strong> If the contract includes assembly or other work services, the Customer shall accept the performance upon completion (\u00a7 640 BGB). LBI shall notify completion in Text Form and propose a date. Acceptance and, if the contract provides for one, the functional test shall be conducted jointly with an LBI representative and recorded in a report.<\/p>\n<p><strong class=\"lbi-num\">14.2<\/strong> Acceptance may not be refused because of immaterial defects. Identified defects shall be recorded in the acceptance report.<\/p>\n<p><strong class=\"lbi-num\">14.3<\/strong> After completing the performance, LBI shall set the Customer a reasonable period for acceptance of at least twelve working days. The performance shall be deemed accepted if the Customer does not refuse acceptance within this period while specifying at least one defect (\u00a7 640 para. 2 BGB).<\/p>\n<p><strong class=\"lbi-num\">14.4<\/strong> If joint acceptance or functional testing is impossible due to scheduling or construction delays for which the Customer is responsible, the Customer shall bear LBI\u2019s additional travel costs and expenses. The same applies if other contractors or subcontractors of the Customer fail to complete their work on schedule and thereby delay functional testing; the Customer shall then bear the additional costs of subsequent visits by LBI personnel (\u00a7 642 BGB).<\/p>\n<h2>\u00a7 15 Rights in Respect of Defects<\/h2>\n<p><strong class=\"lbi-num\">15.1<\/strong> Statutory provisions govern the Customer\u2019s rights in respect of defects in quality and title unless otherwise provided below. LBI gives guarantees in the legal sense (\u00a7 443 BGB) only if they are expressly designated as guarantees in Text Form.<\/p>\n<p><strong class=\"lbi-num\">15.2<\/strong> LBI owes only the condition of the Goods agreed in the Quotation, specification of Services, approved drawings and Order Confirmation. Customary and technically unavoidable deviations do not constitute a defect. These include, in particular, variations in the colour, grain, texture and surface of natural products such as wood or natural stone, minor colour variations between samples or illustrations and the delivered Goods, and dimensional and manufacturing tolerances within the relevant standards.<\/p>\n<p><strong class=\"lbi-num\">15.3<\/strong> The Customer shall inspect the Goods promptly after delivery at the agreed location. Delivery takes place at the location where the Customer takes possession of the Goods in accordance with the agreement with LBI and the agreed Incoterms. Apparent defects, incorrect deliveries, shortages and transport damage shall be documented in a report jointly prepared and signed at the delivery location and promptly notified to LBI in Text Form; externally apparent transport damage shall additionally be recorded on the freight documents. If the Customer is not present at delivery, LBI is entitled to prepare the report alone and attach photographic documentation; the Customer may prove that the condition differed. Defects not apparent upon inspection shall be notified to LBI promptly after discovery in Text Form. If the Customer fails to give timely notice, the Goods shall be deemed approved in respect of the defect (\u00a7\u00a7 377, 381 HGB); this does not apply to defects fraudulently concealed.<\/p>\n<p><strong class=\"lbi-num\">15.4<\/strong> Following a justified notice of defects, LBI shall, at its option, provide subsequent performance by remedying the defect (repair) or delivering a defect-free item (replacement delivery). The Customer shall grant LBI the necessary time and opportunity, in particular by providing access to the Place of Performance. LBI shall bear the expenses required for subsequent performance, in particular transport, travel, labour and material costs. The costs of removing the defective Goods and installing the repaired or replacement Goods are governed by \u00a7 439 para. 3 BGB. Subsequent performance may be refused under the statutory conditions. If a notice of defects proves unjustified, LBI may claim reimbursement of the resulting expenses unless the Customer could not have recognised that no defect existed.<\/p>\n<p><strong class=\"lbi-num\">15.5<\/strong> If subsequent performance fails, is impossible or has been seriously and finally refused, the Customer may, in accordance with statutory provisions, reduce the price, withdraw from the contract or claim damages subject to \u00a7 16. Subsequent performance shall be deemed to have failed after the second unsuccessful attempt unless the nature of the item or defect or other circumstances indicate otherwise.<\/p>\n<p><strong class=\"lbi-num\">15.6<\/strong> No rights in respect of defects exist in the event of unsuitable or improper use, failure to observe operating instructions and care guidance, defective assembly or commissioning by the Customer or third parties, natural wear and tear, chemical, thermal or mechanical stress beyond the agreed use, or unauthorised changes or repairs without LBI\u2019s consent, unless the Customer proves that the defect is not attributable thereto.<\/p>\n<p><strong class=\"lbi-num\">15.7<\/strong> For Goods and components not manufactured by LBI itself (third-party products), LBI may initially refer the Customer to asserting defect claims against the manufacturer or upstream supplier if LBI assigns its claims to the Customer and the Customer can enforce them without unreasonable expense. If enforcement fails or is unreasonable for the Customer, LBI shall be liable in accordance with these Terms.<\/p>\n<p><strong class=\"lbi-num\">15.8<\/strong> The limitation period for defect claims is twelve months from delivery of the Goods and, for Services requiring acceptance, from acceptance. This does not apply in the cases specified in Clause 16.1 or to the extent the law mandatorily prescribes longer periods (in particular under \u00a7 438 para. 1 no. 2 and \u00a7 634a para. 1 no. 2 BGB). In those cases, the statutory periods apply.<\/p>\n<h2>\u00a7 16 Liability<\/h2>\n<p><strong class=\"lbi-num\">16.1<\/strong> LBI has unlimited liability under statutory provisions for intent and gross negligence, injury to life, limb or health, fraudulently concealed defects, guarantees assumed, and under the German Product Liability Act.<\/p>\n<p><strong class=\"lbi-num\">16.2<\/strong> In the event of a simply negligent breach of a material contractual obligation, LBI\u2019s liability is limited to the loss typical for the contract and foreseeable when the contract was concluded. Material contractual obligations are obligations whose performance is essential to proper performance of the contract and on compliance with which the Customer may regularly rely.<\/p>\n<p><strong class=\"lbi-num\">16.3<\/strong> In all other respects, LBI\u2019s liability for simple negligence is excluded.<\/p>\n<p><strong class=\"lbi-num\">16.4<\/strong> Within the scope of Clauses 16.2 and 16.3, indirect and consequential losses, such as loss of profit and loss of production or use, are recoverable only to the extent they were typically foreseeable when the contract was concluded.<\/p>\n<p><strong class=\"lbi-num\">16.5<\/strong> The foregoing limitations of liability also apply for the benefit of LBI\u2019s legal representatives, employees and vicarious agents.<\/p>\n<p><strong class=\"lbi-num\">16.6<\/strong> The allocation of risk is governed by Clauses 9.1 and 9.2 and statutory provisions. If performance becomes impossible due to circumstances for which neither LBI nor the Customer is responsible, LBI retains its claim to remuneration for Services already provided and reimbursement of expenses in accordance with statutory provisions (in particular \u00a7 645 BGB).<\/p>\n<h2>\u00a7 17 Cancellation, Withdrawal and Termination<\/h2>\n<p><strong class=\"lbi-num\">17.1<\/strong> After the contract is concluded, the Customer is bound by it. Cancellation is possible only with LBI\u2019s consent in Text Form. The Customer\u2019s statutory right of termination under \u00a7 648 BGB, to the extent applicable pursuant to \u00a7 650 BGB, remains unaffected. In that event, LBI retains its claim to the agreed remuneration less expenses saved and amounts earned by deploying labour and materials elsewhere. For custom-made items and materials already manufactured or procured that cannot be used elsewhere, LBI may claim reimbursement of the costs incurred.<\/p>\n<p><strong class=\"lbi-num\">17.2<\/strong> LBI is entitled, for good cause and after granting a reasonable grace period, to withdraw from or terminate the contract, in particular if<\/p>\n<div class=\"lbi-sub\">\n<p>a) payments owed by the Customer are not made within the agreed periods (grace period: at least seven days),<\/p>\n<p>b) evidence, services, preparatory work or security to be provided by the Customer is not provided on time, in full or at all.<\/p>\n<\/div>\n<p><strong class=\"lbi-num\">17.3<\/strong> LBI is entitled to suspend its performance for as long as the Customer defaults on a due payment or fails to cooperate (\u00a7\u00a7 273, 320, 321, 642 BGB). The deadlines shall be extended accordingly.<\/p>\n<p><strong class=\"lbi-num\">17.4<\/strong> If the Customer fulfils its obligations within the grace period, LBI may reasonably extend the agreed deadlines and claim reimbursement of costs caused by the delay.<\/p>\n<p><strong class=\"lbi-num\">17.5<\/strong> In the event of justified withdrawal or termination by LBI, LBI is entitled to invoice the Services provided up to that time and claim compensation for any further loss incurred in accordance with statutory provisions.<\/p>\n<h2>\u00a7 18 Data Protection<\/h2>\n<p><strong class=\"lbi-num\">18.1<\/strong> LBI processes the personal data of the Customer\u2019s contacts and employees for contract administration, customer support and compliance with statutory duties in accordance with the General Data Protection Regulation (DSGVO\/GDPR) and the German Federal Data Protection Act. The information required under Art. 13 and 14 DSGVO\/GDPR is contained in LBI\u2019s privacy policy, available at <a href=\"https:\/\/labinterior.de\" target=\"_blank\">www.labinterior.de<\/a>.<\/p>\n<p><strong class=\"lbi-num\">18.2<\/strong> Where necessary, LBI transfers data to subcontractors, freight forwarders and other service providers for order processing. They are contractually obliged to use the data exclusively for order processing and to comply with data protection requirements.<\/p>\n<p><strong class=\"lbi-num\">18.3<\/strong> The Customer shall ensure that it is authorised to transmit its employees\u2019 and contacts\u2019 data to LBI and shall inform the data subjects.<\/p>\n<h2>\u00a7 19 References, Photographs and Signs<\/h2>\n<p><strong class=\"lbi-num\">19.1<\/strong> LBI may use photographs and videos taken within the scope of the contractual relationship showing the delivered and assembled installation, without remuneration, for advertising, its website and reference purposes. Persons, registration plates and confidential content, in particular trade secrets and security areas, must not be identifiable. The Customer may object to such use in Text Form on the basis of a legitimate interest. The Customer shall be named as a reference only with its consent in Text Form.<\/p>\n<p><strong class=\"lbi-num\">19.2<\/strong> For the duration of performance, LBI is entitled to display customary signs bearing its company name at the Place of Performance free of charge, provided this is not precluded by statutory requirements, safety considerations or the Customer\u2019s legitimate interests.<\/p>\n<h2>\u00a7 20 Governing Law, Jurisdiction and Language<\/h2>\n<p><strong class=\"lbi-num\">20.1<\/strong> These Terms and all contracts between LBI and the Customer are governed by the law of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG) and the conflict-of-laws rules of private international law. Mandatory provisions of the law of the Place of Performance that apply irrespective of the governing law remain unaffected.<\/p>\n<p><strong class=\"lbi-num\">20.2<\/strong> To the extent permitted by law, the exclusive place of jurisdiction for all disputes arising out of or in connection with the contractual relationship is LBI\u2019s registered office. LBI is also entitled to bring proceedings against the Customer at the Customer\u2019s general place of jurisdiction.<\/p>\n<p><strong class=\"lbi-num\">20.3<\/strong> The German version of these Terms shall prevail. Translations are for information purposes only.<\/p>\n<h2>\u00a7 21 Final Provisions<\/h2>\n<p><strong class=\"lbi-num\">21.1<\/strong> Amendments and supplements to the contract and these Terms must be made in Text Form. This also applies to any waiver of this Text Form requirement. The precedence of individual agreements (\u00a7 305b BGB) remains unaffected.<\/p>\n<p><strong class=\"lbi-num\">21.2<\/strong> If any provision of these Terms is or becomes wholly or partly invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the statutory provision (\u00a7 306 para. 2 BGB).<\/p>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>of LAB INTERIOR GmbH for Deliveries and Installation Services Version: September 2026 \u00a7 1 Scope and Definitions 1.1 These General Terms and Conditions (hereinafter the \u201cTerms\u201d) apply to all quotations, deliveries and services of LAB INTERIOR GmbH (hereinafter \u201cLBI\u201d) to its customers. They also apply to all future transactions with the same customer without LBI [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22572","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General Terms and Conditions - Lab Interior<\/title>\n<meta name=\"description\" content=\"Erfahren Sie, wie Lab Interior Ihre pers\u00f6nlichen Daten sch\u00fctzt. 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